SHIPPING INFORMATION

Order Restrictions

Free Shipping Above ₹500 1. Processing Time: Orders are typically processed and shipped within 1-3 business days after order confirmation. Processing times may vary during peak seasons or due to unforeseen circumstances, but we strive to fulfill orders as quickly as possible. Product will be delivered within 5-7 business days. 4. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking number on our website or directly through the carrier's website. 6. Delivery Timeframes: Estimated delivery times vary depending on the shipping method selected and your location. Standard shipping within 5-7 business days. Expedited shipping options are available for faster delivery. 7. Order Status and Updates: You can check the status of your order by logging into your account on our website. We will also send you email updates regarding the status of your order, including confirmation, shipment, and delivery notifications. 8. Delivery Issues: In the rare event that your package is lost, delayed, or damaged during transit, please contact our customer support team for assistance. We will work with the carrier to resolve any delivery issues and ensure that you receive your order promptly and in good condition. 9. Holiday Shipping: During holidays or peak seasons, please allow for additional processing and delivery times due to increased order volumes and carrier delays. 10. Contact Information: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@countrysidequeen.com or 91 63764-85915. Our customer support team is available 9am to 7pm to assist you. Note: This shipping policy is subject to change without prior notice.

Return Policy

Return

We have a 7 Working days return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@countrysidequeen.com. Please note that returns will need to be sent to the following address: 43 Suraj Nagar-1, Sanaganer, Jaipur, Rajasthan-302029. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@countrysidequeen.com. !

Help

If you want to need any help about order or anything else regarding shopping or products. please email us at support@countrysidequeen.com or contact us at +91 63764-85915.